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Policy

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Maquoketa Valley Electric Cooperative Broadband Internet Service Disclosures

Consistent with the Federal Communications Commission’s Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, Maquoketa Valley Electric Cooperative (MVlink) provides this information about our fiber broadband high-speed Internet access services.

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Acceptable Use Policy

This is Maquoketa Valley Electric Cooperative’s Acceptable Use Policy (“AUP”). This AUP governs the use of internet related services provided by Maquoketa Valley Electric Cooperative (“Cooperative”). All contractual terms also apply.

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Terms and Conditions

Customer understands that use of Service is subject to Cooperative’s Acceptable Use Policy.

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MVEC Privacy Policy

Protecting your privacy is important to us. Maquoketa Valley Rural Electric Cooperative hopes that the following statement will demonstrate our full commitment to privacy and help you understand how Maquoketa Valley Rural Electric Cooperative collects, uses and safeguards any personal information you provide us from this Web site.

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FCC and ISP Designated Agent:

Kelly Gibbs Vice President of Finance

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Contact Info

Maquoketa Valley Electric Cooperative

109 N Huber Street ♦ Anamosa, IA 52205-1453

Phone: 319-462-3542 ♦ 800-927-6068

Fax: 319-462-3217

 

 

About Us

We are one of the largest electric cooperatives in the state, providing electric and internet/phone services to 14,000 members in nine east central Iowa counties.  With more than 80 years of experience serving local communities, we continue to provide 24/7 service that is safe, affordable, and reliable. Learn more

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©2023 Maquoketa Valley Electric Cooperative. All Rights Reserved.

  • My Co-op
    • About MVEC
      • Contact Us
      • Profile
      • Board
      • Staff
      • Annual Meeting
      • Governance
      • Newsletter
      • Employment
      • Power Source
    • Community
      • Events
      • Education
      • Economic Development
      • Touchstone Energy
  • My Membership
    • My Account
      • Pay Electric Bill
      • Pay Internet Bill
      • My Electric Usage
      • Understanding My Electric Bill
      • Payment Options
      • Patronage Dividends
    • Programs
      • Iowa LIHEAP Guidelines
      • RECare
      • Rebates
      • Security Lights
      • Budget Billing
      • Lifeline Assistance
      • Heat Plus Program
  • My Service
    • Report Outages
      • Electric
      • Internet: Please call 877-811-1568
    • Start/Stop Service
    • How Service Is Restored
    • Power Outage Tips
    • Tree Trimming
    • Adding Load
    • Stray Voltage
    • Fiber Equipment
  • Energy Center
    • Energy Savings
      • Rebates
      • Save Energy
      • Beneficial Electrification
      • Energy Assessment
      • Live Weather
    • Renewables
      • On Site Generation
      • Watts Green
  • Safety
    • Call Before You Dig
    • Move Over Slow Down
    • Electric Safety
    • Farm Safety
    • Tractor Safety
    • Grain Bin Clearance
    • Safety Quiz
    • Gas Tank Clearance/Location
    • Storm Safety
    • Tree Planting Safety
    • Tree House
  • MVlink Internet/Phone
    • General
      • Sign Up
      • Residential Price Packages
      • Business Price Packages
      • Telephone Service
      • Service Area Map
      • Streaming Guide
      • Mvlink News
      • FAQ
      • WiFi Router
      • Mesh Unit
      • MVlink Managed WiFi
    • My Account
      • Account Login
      • Policy