MVEC Asset Tracker – Privacy Policy

Maquoketa Valley Rural Electric Cooperative (MVEC) · Effective 10/13/2026

This policy covers the MVEC Asset Tracker app ("the app"). The app runs only on iPhones and iPads that MVEC owns and manages, and that it issues to its employees and contractors. It is not available to the public and is not meant for children. MVEC's general privacy policy covers the MVEC website and the MVlink Managed WiFi app. This page covers the Asset Tracker app.

1. What the app collects

The app does not collect names, contacts, messages, photos, browsing history, data from other apps, the microphone or camera, health data, or anything typed on the device. It has no user accounts and does not know who is carrying the device. It does not score driving, productivity or performance.

2. When it collects

The app records the device's location in the background whenever location permission is set to Always, including when the app is not open. iOS shows a location indicator while this happens and sends its own periodic reminders. The app cannot hide them. The location permission can be seen and changed at any time in the device's Settings.

3. Why MVEC uses it

• To locate MVEC vehicles and equipment for dispatch, outage response and crew coordination.
• For safety: to find crews and vehicles quickly in an emergency.
• To recover lost or stolen equipment.
• To keep the devices and the app working (the technical status).

MVEC does not use this information for advertising, does not sell it, and does not use it to track anyone across other companies' apps or websites.

4. Who can see it

• Authorized MVEC staff through MVEC's fleet dashboard. Every look at a device's location history and every export is recorded in an audit log.
• MVEC's internal dispatch and mapping systems receive the current position of each MVEC truck.
• Other MVEC devices with the app can see the current position of MVEC's trucks on the app's Fleet Map. A phone or tablet's own position appears there only when MVEC uses that device as the location source for a truck.
• MVEC may disclose information when required by law or legal process, or when needed to protect the safety of people or property.

The information is stored on MVEC's own servers, not with an outside tracking service. Maps in the app are displayed with Apple Maps.

5. How long it is kept

• Location history: deleted automatically after 90 days.
• Technical status reports: deleted automatically after 30 days.
• Audit records of who viewed or exported location data: kept for 2 years.

When a device is taken out of service, MVEC can delete its stored location history. Copies of truck positions in MVEC's internal dispatch systems are kept under MVEC's record-keeping practices.

6. Your choices and requests

If you carry an MVEC device with the app and want to know what was recorded about it, or want records corrected or deleted where MVEC is not required to keep them, contact MVEC using the details below. Because these are company-owned devices used for MVEC's operations, the app's location reporting is part of the device's job setup.

7. Security

Information is sent from the device to MVEC's servers over encrypted connections (HTTPS). Each device proves its identity with a key kept in the device's secure hardware. Access to the dashboard is limited to authorized MVEC staff.

8. Contact

Questions or requests about this policy:
Maquoketa Valley Rural Electric Cooperative, 109 N Huber St, Anamosa, Iowa 52205
Phone: 1-800-927-6068 · Email: management@mvec.com

9. Changes

MVEC will post any changes to this policy on this page and update the effective date above.